1. Who we are
For the purpose of the General Data Protection Regulations (the “Regulations”), the data controller is Razorleaf. Our registration number for the Razorleaf Europe division is with the Information Commissioner’s Office. We will refer to Razorleaf as (‘Company’, “us”, “we”, or “our”) which operates https://www.razorleaf.com “the Site”. The user of our Site and other business or personal contacts that we deal with as customers or suppliers are referred to as ‘you’ or ‘your’. This Policy explains what happens to any personal data that you provide, or that is collected from you as part of our usual business, marketing and/or accessing our Site.
2. Information we Collect
The majority of the data that we collect and store will be business data relating to the customer that we are dealing with and contracts that are being undertaken. We may also hold personal data for prospective contacts and customers that we have met at tradeshows and other events. As part of our business and marketing processes we will process limited personal data to include your name, email address, job title, IP address, mobile phone number (where applicable). We rarely deal with consumers directly. We use your such personal information only for providing you with quotes, our services and to ensure that we keep in touch with our customer base with targeted emails and marketing content. We are aware that customers and suppliers will also be accessing our website and that by accessing the Site, you agree to the collection and use of information in accordance with this Policy. We do not hold any personal data that relates to children. Your domain name and e-mail address Your domain name and e-mail address are recognized by our servers and the pages that you visit are recorded. We shall not under any circumstances divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically.
3. How we use your information
We use your information to provide you with our services. We will also use your information in the following ways:
- To provide you with the services and news which you request.
- To provide you with billing information in relation to our Company.
- To carry out our obligations arising from any contracts entered into between you and us.
- To notify you about changes to our Company.
- In a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site.
5. The Right to deletion and correction
We take all reasonable steps to ensure we have the correct Personal Information on you. You have the right to ask us for a copy of the information supplied by you that we hold. We may ask you to verify your identity and for more information about your request. If you would like to make a request for information, please contact email@example.com. You also have the right to ask the Company to stop using your information. However, if this involves a request for deletion of emails or documents you have sent we may not be able to do so, particularly as we have a legitimate business interest to keep all correspondence and documentation that relate to contracts with our customers. Where we are unable to comply with your request we will provide reasons for failing to do so.
6. When we share your information
7. Where we store your personal data
- All information you provide to us is stored on our secure servers. We use industry standard security and firewalls on our servers.
- We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information.
- Only authorized personnel and contractors have access to your information.
- We will keep personal data secure by taking appropriate technical and organizational measures against its unauthorized or unlawful processing and against its accidental loss, destruction or damage.
We undertake to ensure the protection and security of Personal Data that You choose to communicate, in order to ensure the confidentiality of Your Personal Data and prevent Your Personal Data from being distorted, damaged, destroyed or disclosed to unauthorized parties. We maintain reasonable physical, electronic, and procedural safeguards to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction. As part of those safeguards we use sophisticated technology designed to protect Personal Data during its transmission and prevent transmission errors or unauthorized acts of third parties. However, while we strive to protect Your Personal Data, in light of the inevitable risks of data transmission over the internet, we cannot guarantee full protection against any error occurring during the course of Personal Data transmission which is beyond the Company’s reasonable control. Since all Personal Data is confidential, access is limited to employees, contractors and agents of the Company, who have a need to know such data in carrying out their tasks. All the people who have access to Your Personal Data are bound by a duty of confidentiality and subject to disciplinary actions and/or other sanctions if they fail to meet these obligations. However, it is important for You to exercise caution to prevent unauthorised access to Your Personal Data. You are responsible for the confidentiality of your password and information appearing on Your account. Consequently, You must ensure that You log out of Your session in the event of shared use of a computer.
8. Transfers of Data in Europe
Data protection legislation is harmonized throughout the European Economic Area (‘EEA’) which comprises the EU member states, Norway, Iceland and Liechtenstein. Countries outside the EEA do not generally have the same level of protection for personal information as those within the EEA. However, we may need to transfer personal data outside the EEA in limited circumstances where our trade partners and suppliers may need to hold data, for example when dealing with maintenance contracts. We will ensure such partn