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Michael Craffey

Updated License for 3DSpace Index Now Available

The 3DEXPERIENCE platform’s 3DSpace Index includes an embedded license expiring on February 29, 2024 for on-premises deployments. This article describes how to prevent any malfunctions of the 3DEXPERIENCE platform search capabilities that may occur after February 29, 2024.
Michael Craffey
January 23, 2024
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3DEXPERIENCE Launcher Certificate Expiring February 2023

For all on-premises customers, the 3DEXPERIENCE Launcher includes an embedded certificate. This certificate is expiring on February 2, 2023 for the 3DEXPERIENCE Launcher version 22.12.3710 (or lower versions) To avoid a potential interruption of service with the Platform, please read this article to assure continuation of service.
Michael Craffey
December 6, 2022
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3DEXPERIENCE Alert: 3DNotification Troubleshooting

There is a situation that may be specific to Linux in which the 3DNotification service does not start properly. It seems if the Oracle environment variables are not declared for the x3ds user (or whatever user is used to start the 3DNotification service) the service does not start properly.
Michael Craffey
May 26, 2022
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Configuring 2-Factor Authentication in 3DEXPERIENCE

IT groups wanting to add a layer of security to the existing 3DEXPERIENCE Platform deployment can easily do so by configuring 2-Factor Authentication. In this blog, 2-Factor Authentication will be described and the procedure for configuring 3DEXPERIENCE with this added security will be explained.
Michael Craffey
July 15, 2021
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Troubleshooting 3DSpace Indexing

The Razorleaf helpdesk routinely receives requests for assistance related to search in the 3DEXPERIENCE platform. Customers frequently report not being able to find recently created records in 3DEXPERIENCE. Records created a week or a month ago are returned in the search, but records created today do not show up.
Michael Craffey
August 25, 2020
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Dassault Systèmes Offers Hosted DSLS

Dassault Systèmes recently released a Hosted DSLS option for its customers. This hosting service is free of charge, supports high availability and supports the 3DEXPERIENCE Platform and V5 products. This article outlines the qualifications and use of this new service.
Michael Craffey
August 9, 2019
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Dassault to Support License Server Virtualization

It has long been known that Dassault Systèmes would not support their license services on virtualized servers. This is a challenge when a company supports only virtual servers. However, we have learned that Dassault will now support license server virtualization. Read on for more information.
Michael Craffey
February 14, 2018
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To POWER’BY or not to POWER’BY

Dassault Systèmes will be turning on the POWER’BY technology in the upcoming R2018x release of the 3DEXPERIENCE Platform. How POWER’BY affects customers is yet to be seen. As far as we know, POWER’BY is not a role, license, etc., it is a feature that can be configured. Whether a customer enables or turns on POWER’BY immediately becomes a choice, and that choice is determined based on when a customer first deploys the 3DEXPERIENCE Platform.
Michael Craffey
December 29, 2017
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