Troubleshooting a SmarTeam Client Connection

ENOVIA SmarTeam’s client-server architecture relies on several key connections for successful client operation.  When one of these connections is blocked or otherwise unavailable, the client will be unable to login to SmarTeam.  Fortunately, most client connection problems can be quickly identified.  Read on to learn more about a few common issues and tips on resolving them.  Continue Reading

Moving SQL Databases and Retaining Users

If you’ve ever tried to pack up and move a SQL Server database from one computer to another, you’ve probably noticed that the permissions and users won’t line up between the two machines.  Even if you create accounts with the same usernames on the target machine, the users from one SQL Server are not recognized by the other.  As a result, you receive error messages like, ‘Login failed for user USERNAME’.  Continue Reading

Razorleaf Helpdesk: Help Us Help You

We regularly have clients ask us what information they should gather concerning a support issue, prior to calling the Razorleaf helpdesk.  So we thought it made sense to answer that question publicly.  Here’s how you can “help us, help you.”  Continue Reading

Troubleshooting EPDM Permissions

Anyone who works with SolidWorks Enterprise PDM (EPDM) knows that there are multiple factors that play a role in user permissions. Sometimes it can be difficult to determine the kind of permission to apply to achieve a desired result or to find the setting that is causing an undesired behavior. So let’s dig in to the EPDM security model and take a look at the different criteria that EPDM uses to provide access to files.  Continue Reading

Razorleaf Joins Aras Partner Program

Razorleaf is pleased to announce our new relationship with Aras.  We’ve been learning the Aras Innovator product for quite a while, but recently took the next step of joining Aras’ partner program.  Continue Reading

Auto-Incrementing Build Numbers in Visual Studio.NET

Every Windows executable binary file (EXE, DLL, etc) has a version consisting of the following elements and format: Major.Minor.Build.Revision.  To many software users, this is just a random string of numbers.  For those that develop and deploy software though, this version information is important, even crucial in troubleshooting situations.  Have you ever wondered how the version is controlled or set, and how you can manage the version in your own Visual Studio projects?  Continue Reading

Where’s My FileMon?